At Vitetronics LLC, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy.

What can be returned?

You can return most new, unopened items sold by Vitetronics LLC within 30 days of delivery for a full refund. Some exceptions may apply, such as:

• Items that are damaged or used after you receive them
• Items that are missing parts or instructions (unless noted at the time of purchase)
• Items that are not returned in the original packaging

How to return an item:

1. Contact Us: Before returning any item, please contact our customer service team by email at [insert email address] or call us at [insert phone number] during business hours. We will provide you with a return authorization number (RAN) and instructions on how to return your item.
2. Pack Your Return: Carefully pack the item(s) you are returning in the original packaging, if possible. Include the packing slip or a copy of your receipt with the return.
3. Ship Your Return: Ship the return package to the address we provide you with your RAN. Be sure to obtain a tracking number for your return shipment.

Refunds:

Once your return is received and inspected, we will send you an email notification to confirm that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain amount of days (specify timeframe).
• Please note that depending on your credit card company, it may take an additional 2-10 business days for the credit to post to your account.

Shipping Costs:

• You will be responsible for paying for the return shipping costs.
• Shipping costs are non-refundable.
• In the case of receiving a damaged or incorrect item, Vitetronics LLC will cover the return shipping cost.

Exchanges:

If you would like to exchange an item for a different size or color, please follow the return instructions above and place a new order for the desired item.

Contact Us:

If you have any questions about our return and refund policy, please contact us by email at sales@vitetronicsllc.com or call us at +1 (571) 279-8877 during business hours.

Please Note:

• We reserve the right to modify this return and refund policy at any time.
• This policy applies to all purchases made on the Vitetronics LLC website.